4 Londesborough Business Park

Londesborough Road

Scarborough YO12 5AF

United Kingdom

01723 354434

News & Events







Graeme Passes D1 Test Congratulations to Graeme Needham, our new Deputy Manager, on passing his PCV D1 driving test.  With driving licence restrictions as they are, Graeme was not able to drive minibuses without this further test and, passing first time, he now gives Dial A Ride even more flexibility. WELL DONE GRAEME!Graeme's course was given by Go!Driving at York. August 2022



Dial A Ride’s longest serving manager leaves the Charity after 27 years! Julie Banks is leaving Scarborough based community transport charity, Dial A Ride after 27 years’ service.  When she started as a part time administrator in 1995, the service had 5 minibuses and was based in unsuitable, cramped accommodation at the old Allatt House.  Taking over as manager in 2000, she has overseen the charity through many challenges and changes over the years from volunteer and funding shortages to operating permits and Covid.  Dial A Ride moved to purpose built premises in 2010 and now operates 8 minibuses and 3 accessible cars and currently has 40 drivers and passenger assistants, the vast majority of whom are volunteers.  Julie, who is leaving for family reasons, said ‘Dial A Ride and the people who work there and those who we help have been such a huge part of my life for the past 27 years it is difficult to imagine not being involved.  It has been a real privilege to work with some truly caring, generous and amazing people – I have worked with over 600 volunteers and staff since I started.  I will really miss the people who work here and the passengers, especially chatting to them on the phone and listening to their stories.  I wish Tim every continued success. Deputy Manager Tim Lawson, who has been involved with the charity for 24 years, moves up into the Manager’s role and will be joined by new employee Graeme Needham with longstanding administrator Maria Hunter making up the management team. Tim Lawson said “I feel honoured to take on the mantle here at Dial A Ride.  We have an extraordinary team of dedicated drivers and passenger assistants that give such a lot to maintain this most valuable service to our community.   However, we are always on the look out for new minibus and car drivers to help keep up with demand.  And, of course, next year we celebrate our 40th anniversary so there are exciting times ahead”.  Everyone at Dial A Ride wishes Julie a very happy and long retirement.  Thank you, Julie, for making Scarborough Dial A Ride the best community charity ever! June 2022




Thank You Lloyds Bank! A huge thank you to the staff at Lloyds Banks, Scarborough and their Foundation for the generous donation from Easter egg sales!  A magnificent £178 was raised by the staff which was match funded by the Foundation making a total of £356! Special thanks to the member of staff that nominated Dail A Ride.  Thank you for recognising the valuable work we do! April 2022



Official Handoverby The High Sherriff Venetia Wrigley, North Yorkshire's High Sherriff, very kindly handed over the keys of our new MPV, 'Garry' the VW Caddy Maxi, to Dial A Ride.   'Garry' now makes 3 MPV vehicles to help cope with the increase in demand for those medical appointments at hospitals and clinics further away from Scarborough. Thank you, Venetia, once again, for your visit.  In the photo is Joan Parkinson (Garry's partner), Julie Banks (our Manager), Venetia, Tim Lawson (Deputy Manager) and Colin Woodhead (our Chair) Longer journeys click here February 2022


New Arrival! Dial A Ride received its new multi-purpose vehicle or fully wheelchair accessible car this month.  Converted from a VW Caddy Maxi by Gowrings Versa Mobility it provides seating for 3 passengers as well as a space for a wheelchair user too.  The car will be used for those longer journeys out of the Scarborough area especially ones to hospitals such as York, Hull, Cottingham and James Cook.  Longer journeys click here  Traditionally, we name each vehicle with that of someone relevant to Dial A Ride and it was overwhelmingly decided to call this one Garry!January 2022



FARES INCREASE! Our fares are going up on 1 February 2022It's the first rise since 2018Click here to see new pricesFebruary 2022



Garry Ritson1934 - 2021  It is with great sadness to learn that Garry Ritson passed away on Monday 27 December following a stroke. Garry was came to us as a volunteer driver in 2003 and became a Trustee in 2005. He was a very popular and well respected member of our team and will be missed by everyone who knew and worked with him over the years.December 2021






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